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Support your users without any hassle

We have developed a help desk software that performs a wide range of customer support functions. You can organize messages, provide support, and exchange information with customers in a single point of contact.

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All functionality features included

1. Ease of use

The number one requirement when you choosing help desk software is its ease of use and Its good UX will help you.

4. Reporting and analytics

Another relevant our help desk software feature is reporting. Being able to have trustable analytics, & customizable.

2. Ticket automation

AI assistants can help agents categorize incidents, better identify major issues, & adjust based on your help desk.

5. Self-service capabilities

Self-service capabilities constitute level zero of IT support. They an exist to offer your users 24/7 basic free help.

3. Workflow automation

Ticketing workflows will allow you to create predefined sequences for any repeatable process onboarding.

6. Service level management

Our help desk has ticketing system with service-level management capabilities can route a ticket to the right agent.

Provide timely & effective support

Respond to your customers asking about your products in your ads and posts very quickly, increasing your sales and advertising effectiveness by the equivalent of a 10% increase in ad-spend.

  • Enhance Support
  • Fast Support
  • Automate Support

Everything you need to quickly solve small problems & effectively manage complex resolutions that span different teams and time.

Everything you need to quickly solve small problems & effectively manage complex resolutions that span different teams and time.

Everything you need to quickly solve small problems & effectively manage complex resolutions that span different teams and time.

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Collaborate with your teammates

Collaboration among support staff and encourage knowledge sharing. Establish escalation processes to involve specialized teams or higher-level support when needed.

  • Ticket Assignment & Routing
  • Internal Knowledge Sharing
  • Mentoring & Coaching
  • Skill Development

Code-free and AI chatbot enabled

We let you serve customers on modern messaging channels like WhatsApp, SMS, social and more. And easily deploy AI-powered bots on the same channels for effortless self-service.

AI algorithms can analyze the content of incoming support tickets and automatically route them to the most apposite.

AI-powered chatbots and virtual assistants can provide immediate assistance to users by answering questions.

Manage all your customer messages

Manage all your customer messages

Manage all your customer messages

Manage all your customer messages

Integrate your apps & do more

Integrate helpdesk ticketing system with your favorite apps & management platforms to fully reflect your daily workflow.

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Positive feedback on our helpdesk

The Help Desk Is Great Tool

Great platform, made a what could have been a difficult and time-consuming migration easy to manage. This included great support during the migration when an issue on one of the other platforms impacted it. Great service, tool is excellent, super easy to use and fast.

Karen Lynn
Founder @ Company
Great fintech platform!

Found all the information I wanted about a multitude of all types of investment platforms. Used to not having the best experiences when it comes to online stock brokers, but thanks to this website I found a good overview of everything that's available, plus what features they offer.

Karen Lynn
Founder @ Company
Great fintech platform!

Found all the information I wanted about a multitude of all types of investment platforms. Used to not having the best experiences when it comes to online stock brokers, but thanks to this website I found a good overview of everything that's available, plus what features they offer.

Karen Lynn
Founder @ Company

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    • 7-day free trial